Is it the network, or your machine?
Acutis Go is a 7 MB agent that answers that question on every laptop, every 60 seconds. It watches the path, the Wi-Fi, the drivers, the certs — then tells you, in plain English, where the problem actually is. Free. Observe-only. One line to install.
The same answer, without the terminal.
Prefer a window to a command line? One click opens the full verdict — every reading, a built-in speed test, and the support code that ends the worst support call.
Never ask "what's your IP address?" again.
The hardest part of remote support is getting a non-technical person to read you their IP — and god forbid, their MAC address. Acutis Go ends that. Every machine has one short support code. Six characters. That's the whole conversation.
Without the agent
"Open Command Prompt." … "What's a Command Prompt?"
"Type ipconfig — no, i-p-c-o-n-f-i-g."
"Now read me the Physical Address." … "The what?"
"Is that a zero or an O?"
15 minutes in, still no idea what's wrong.
With Acutis Go
They read you six characters. You enter them at help.acutisgo.com and instantly see their machine from your side — path, Wi-Fi, drivers, and the verdict. No screen-share, no install, free. The call's over before it started.
Nothing for you to install on your end. If they can read you six characters, the lookup does the rest:
Open Acutis Go
On the machine in question — the code sits right on the status window.
Read the 6‑char code
Like 7K2‑9QF
Look it up
Enter it at help.acutisgo.com and see that machine's live verdict. No login.
The same verdict, one command.
Scripting a fleet or living in a terminal? acutis-go prints the whole diagnosis — network or machine — in seconds. No hardware, no config.
# the agent's verdict — network or machine, in seconds. no hardware, no config. > acutis-go acutis-go 0.7.0 — DESKTOP-M6TIJNR (windows/amd64) gateway 192.168.0.1 ping filtered, path up dns 12 ms wifi Dirt_bike 802.1x ok machine OK — 0 driver / disk / NIC errors (24h) certs OK — none expiring < 30 days → HEALTHY (confidence 95%) · it's not the network · it's not the machine
Install once. It answers forever.
One line, no hardware
A 7 MB signed binary. Runs as a normal user or a service. Enrolls itself with a one-time code and disappears into the background.
Every 60 seconds
Gateway & DNS latency, Wi-Fi signal, 802.1x auth, cert expiry, and machine health — drivers, disk, NIC, hardware errors. Observe-only. It never touches a setting.
Network or machine?
A plain-English answer with a confidence score, on your dashboard. No more guessing whether to blame the ISP, the Wi-Fi, or the laptop.
The verdict engine
Documented rules separate "the path is down" from "this machine is sick" — and won't cry wolf when a gateway just filters ping.
Machine health
Reads Windows event logs for driver loads, disk errors, NIC resets and dying hardware — the stuff that looks like a network problem but isn't.
Auth & certs
Catches 802.1x failures and certificates about to expire, so the help desk hears about it before the user does.
Wi-Fi & throughput
Signal strength, the gateway path, and an opt-in LAN throughput probe — wired vs. wireless, told apart automatically.
Runs on the machines you actually have.
A single Go agent, compiled native for each platform — no runtime, no dependencies, no agent sprawl.
Windows
macOS
Linux
Raspberry Pi
iOS & Android
Safe by construction — not by promise.
An agent on every laptop is only an asset if it can never become a liability. Acutis Go is built so a hung service, a bad update, or a hostile actor still can't hurt the machine it runs on.
The agent is the wedge. The network is the payoff.
Acutis Go is free and spreads laptop-to-laptop with zero hardware to ship. It grows faster than any appliance ever could — and every fleet of agents that quietly agrees "it's the network, not the machines" is a data-backed reason to roll out the iron behind it: collectors, switches, firewalls, access points.
Software install base today. Device sales tomorrow. The agent does the prospecting for you.
Meet Acutis Networks →One screen for every machine.
Each free agent answers "network or machine?" right on the PC. Subscribe and the fleet dashboard pulls them all together — the help-desk view that turns scattered agents into one place to work.
Every machine, one list
Live status across the whole fleet — the few that need attention float to the top.
Find any machine instantly
Search by hostname, IP, or MAC and sort by anything — no scrolling a wall of cards.
Per-machine deep-dive
Network-vs-machine verdict, CPU/RAM, Wi-Fi, gateway, DNS, internet, uptime and machine health — in one drawer.
Built-in asset tracker
Employee, department, model, serial, rotation date — your inventory joined to live status. Export to CSV.
Your agents stay free. The fleet dashboard is what you upgrade for.
Free to start. Priced to spread.
The agent is the front door. Keep it free, let it scale, and grow into the full platform when you're ready.
Free
For one machine, or a curious IT pro.
- 1 endpoint agent
- Network-or-machine verdict
- Support code lookup
- Machine-health checks
- All platforms
Plus
For a small office or a busy IT pro.
- Up to 25 endpoint agents
- Fleet dashboard
- Per-machine drill-down
- Asset tracker
- Support-code lookup
- Email alerts
- Signed, auto-updating agents
or $99/year — 2 months free
Founder
Unlimited agents. This rate, locked forever.
- Unlimited endpoints
- Fleet dashboard & email alerts
- Per-machine drill-down
- Asset tracker
- Support-code lookup
- Observe-only — holds no credentials
- Signed, auto-updating agents
- Founder pricing, never goes up
MSP · Go Fleet
For IT providers managing many customers' fleets.
- Unlimited customer Go fleets, one login
- Cross-tenant portfolio: every customer's fleet health at a glance
- Customer-consented onboarding by invite code
- Customer keeps control and an activity log
- Per-customer roles: admin / technician / viewer
- Unlimited managed sites and agents
Platform · early access
When the agent says it's the network.
- Everything in Founder
- On-site collector appliance
- Switch / firewall / AP visibility
- AI-assisted triage (in build)
- Hands-on rollout help
Put a network engineer on every laptop.
We're onboarding the first wave of teams this week. Leave your email and we'll send your install link and locked-in founder pricing the moment your spot opens.
Free agent · founder pricing locked for the first teams · no card required to join