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Health check › Apps and files

App: (each connected app)

Check id app.*

What it checks

One row per app you connected (each is an MCP server Gate fronts). Gate asks it for its tools. Apps that use each person's own sign-in are expected to ask for one.

What you might see

OKhttps://hris.corp.example/mcp answers and asks for a sign-in, as expected (each person's own).Fine; use Test as a person to try one person.
Problemhttps://hris.corp.example/mcp does not answer: upstream unreachableGate cannot reach the app.

How to fix it

  1. Open My apps and check the app's URL.
  2. For apps that use each person's own key, the person stores it under My apps; Test as a person on the Health check shows whether it works for them.
  3. Check the firewall and DNS between Gate and the app.

Command line

curl -i https://hris.corp.example/mcp          # from the Gate server: any HTTP answer means it is reachable

Related checks

Tools their AI gets

Still stuck? Click Copy report on the Health check and send it to support@acutisgo.com. · Acutis Gate · Guides