Health check › Apps and files
App: (each connected app)
Check id app.*
What it checks
One row per app you connected (each is an MCP server Gate fronts). Gate asks it for its tools. Apps that use each person's own sign-in are expected to ask for one.
What you might see
| OK | https://hris.corp.example/mcp answers and asks for a sign-in, as expected (each person's own). | Fine; use Test as a person to try one person. |
| Problem | https://hris.corp.example/mcp does not answer: upstream unreachable | Gate cannot reach the app. |
How to fix it
- Open My apps and check the app's URL.
- For apps that use each person's own key, the person stores it under My apps; Test as a person on the Health check shows whether it works for them.
- Check the firewall and DNS between Gate and the app.
Command line
curl -i https://hris.corp.example/mcp # from the Gate server: any HTTP answer means it is reachable
Related checks
Still stuck? Click Copy report on the Health check and send it to support@acutisgo.com. · Acutis Gate · Guides
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