Acutis Gate logo Acutis Gate Health check help
GuidesAll checksOpen Gate

Health check › Apps and files

File shares: SYSVOL policy access

Check id files.sysvol

What it checks

Gate learns each person's mapped drives from your Group Policy drive maps, which live in SYSVOL on the domain controllers. This checks Gate could read them.

What you might see

ProblemSYSVOL could not be read: ...Gate cannot see your drive maps, so it cannot tell which drives each person has.
OKSYSVOL policy access is working.Fine.

How to fix it

  1. On the Gate server (Windows edition), open \\corp.example\SYSVOL in File Explorer: it should list your domain's Policies folder.
  2. Check DNS resolves the domain name and port 445 is open from Gate to the domain controllers.

Command line

Test-NetConnection dc1.corp.example -Port 445      # Windows
nc -vz dc1.corp.example 445                         # Linux

Related checks

File shares: delegationFile shares: Access-Based Enumeration

Still stuck? Click Copy report on the Health check and send it to support@acutisgo.com. · Acutis Gate · Guides