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Audit chain

Check id gate.audit

What it checks

Every audit row carries a hash of the row before it. The check recomputes the whole chain, so a row that was edited or deleted in the database (by anyone, outside Gate) shows up as a break.

What you might see

OKAudit chain intact: 18,204 rows, every row's hash checks out.Nothing was changed.
ProblemAudit chain broken at row #5512: hash mismatch.Someone or something changed or removed audit rows directly in the database.

How to fix it

Treat a break as a security event, not a glitch.

  1. Open Audit trail → Export and keep the file somewhere safe: it is your evidence as of now.
  2. Open Audit trail → Verify chain to see the first row that no longer matches.
  3. Check who has direct access to Gate's database and server, and your SIEM copy of the same rows (streamed rows are not affected by later edits in Gate).
  4. Contact Acutis at support@acutisgo.com. Do not try to "repair" the chain.

Related checks

SIEM streamingDatabase

Still stuck? Click Copy report on the Health check and send it to support@acutisgo.com. · Acutis Gate · Guides